Quality Improvement at Union Health Center:
A Team-Based Approach
Union Health Center uses a team-based model of care to provide high quality health care. The primary care teams use data generated from the electronic medical record to improve the quality of care. We closely look at population health outcomes and develop plans to improve our patients’ health. These projects are just a few of the areas we have been working on, and quality improvement efforts are ongoing.
2016 Prevnar (pneumococcal) Vaccination Rates
Prevnar is a new vaccine to prevent pneumonia. To encourage patients to get this vaccine, UHC mailed letters to 839 patients due to receive the vaccine. Nine months after the letters were mailed,
- 221 (26%) of these 839 patients received the vaccine
Here are UHC’s Prevnar vaccination rates before and after the outreach:
2015 Colorectal Cancer (CRC) Screening
To increase the rate of screening for colorectal cancer, the primary care teams designed and implemented a mailing to patients due for screening with:
- Reminder letters about choosing between colonoscopy and the fecal occult blood test and
- Fecal occult blood test kits
With this mailing, UHC increased the rate of patients screened by almost 8%.
- September 2014 CRC screening rate: 67.68%
- September 2015 CRC screening rate: 75.04%